Canada LifeLabs Class Action Settlement, Know who are eligible for claim payment

Hey there! If you’re in Canada and used LifeLabs’ medical services before December 17, 2019, there’s some potentially good news for you! LifeLabs settled a big lawsuit for $9.8 million. If you were affected by the 2019 LifeLabs cyberattack, you might qualify to receive up to $150 from a $9.8 million settlement. Hackers stole personal health information from around 8.6 million people in the cyberattack on LifeLabs’ customer database.

During that cyberattack, a bunch of sensitive information got compromised, like health card numbers, names, emails, logins, passwords, birth dates, and even some medical test results.

The Ontario Superior Court of Justice approved a settlement, and individuals who submit a valid claim by the deadline of April 6, 2024, could get between $50 and $150. Remember that they’ll deduct taxes and any legal fees first. The more people who apply, the less each person might receive, but it’s still a good opportunity!

So, if you believe you meet the criteria, you can fill out a claim form and avail of LifeLabs settlement payment. Here further in this article, we provide all related details regarding LifeLabs class-action settlement like the application process, eligibility and more.

LifeLabs class-action settlement Application Date 2024

LifeLabs class-action settlement

Company Name LifeLabs
Law Action Settlement Application 2024 Last Date April 6, 2024
Payment Release Date April 26, 2024 (Those verified as class members)
Eligibility Starting Date December 17, 2019
Settlement Amount $50 to $150
Official email

What Was LifeLabs Breach?

LifeLabs revealed a data breach in December 2019, impacting 15 million customers, with most from Ontario and British Columbia. They paid hackers a ransom, though the amount wasn’t disclosed. LifeLabs apologized and vowed to enhance security. As of June 2020, no customer data has been leaked. Ontario and B.C. privacy commissioners concluded that LifeLabs didn’t protect health information properly, becoming publicly known.

Are you eligible for the LifeLabs Lawsuit Settlement?

Before applying LifeLabs class-action settlement claim, let’s double-check if you’re eligible first.

You’re eligible to be part of this class action if you were using LifeLabs’ services on or before December 17, 2019, and you were living in Canada as of October 25, 2023. So, if you get into dates, you’re good to go!

How Much will I be Paid as compensation?

Every eligible person who submits their form on time will get an estimated compensation of $50, with a maximum of $150. The exact amount each person receives will depend on the total number of claims submitted.

The compensation will be adjusted for court-approved legal fees, disbursements, and taxes.

Submitting a Lifelabs Settlement claim application

LifeLabs class-action settlement application process is not such a big deal you can easily apply for it through online and offline methods. Here below we described both. You can choose as per your suitability and go with that to file a claim application. Let checkout the both methods one by one.

To start the process, you need to complete a claim form, and you’ll need a valid provincial health card number for this. The form will ask you to choose how you want to receive your payment, either through e-transfer or by cheque. Once you’ve filled out the form, you can submit it online at or email it to

Online Way

Here’s a simple guide on how to submit your claim online and get your settlement amount:

  1. Go to the official website at
  2. Click on the “Submit a Claim” button.
  3. Fill in your first name, last name, email address, and phone number.
  4. Enter your provincial health card number.
  5. Choose your payment method from the drop-down menu.
  6. If you pick e-transfer, enter your email; for a cheque, input your mailing address.
  7. Read and agree to the Declaration and Consent section.
  8. Click “Submit” to finish.
  9. Finally, You’re now ready to claim your settlement.

Note: You have until April 6, 2024, to submit your claim.

Throughout Mailing

Once you’ve filled out the class-action settlement form, you can send it via mail also. Here is the physical mailing address.

KPMG INC., a subsidiary of KPMG LLP
C/O LifeLabs Claims Administrator
600 boul. de Maisonneuve West, Suite 1500
Montréal, Québec,
H3A 0A3

When will your money be sent to you?

Once the claim period is over, class members can expect to start getting their payments.

You have two options for receiving your payment: through Interac e-transfer or by cheque. Remember, there will be a $2 processing fee deducted if you choose the check option.

If you need more details about the class action settlement, you can reach out to the dedicated bilingual call center at 1-833-494-0108. They’re open Monday to Friday from 8 am to 8 pm. Alternatively, you can click here for more info.

Share With Friends

Leave a Comment